Privacy Policy

1. Introduction

VirtualFusion AI Ltd values your privacy. This Privacy Notice explains how we collect, use, and protect your personal data in compliance with the DIFC Data Protection Law (DIFC Law No. 5 of 2020).

2. Data We Collect

• Name, email, phone number, job title.
  • IP address, device information.
  • Any other data you provide when using our services.

3. How We Use Your Data

We use your data for:
• Providing AI consulting services.
• Customer support and service improvement.
• Legal compliance and fraud prevention.

4. Legal Basis for Processing

We process your data based on:
• Your consent.
• A contractual requirement.
• A legal obligation.
• Our legitimate business interests.

5. Data Retention

We retain your data for 1 years or as required by law.

6. Data Sharing

We do not sell or rent your personal data. However, we may share data with:
• Regulators (DIFC Commissioner of Data Protection)
• Trusted third-party service providers (with Data Processing Agreements in place).

7. Data Security

We implement strict security measures, including:
• Data encryption (at rest and in transit).
• Access controls (role-based access).
• Regular security audits.

8. Your Rights

Under the DIFC Data Protection Law, you have the right to:
• Access your data.
• Request correction of inaccurate data.
• Request deletion (“Right to be Forgotten”).
• Object to processing.
• Request data portability.
To exercise your rights, contact us at support@virtualfusion.ai

9. Data Transfers

If we transfer data outside DIFC, we ensure compliance with adequate safeguards.

10. Contact Information

For privacy-related questions, contact:
Data Protection Officer (DPO): Zarar Ismail
Email: support@virtualfusion.ai
Phone: +971555012674